Experienced PYTHA users aren’t always convinced that maintaining a PYTHA Technical Service Agreement (TSA) is necessary. They feel they’ve successfully installed the software and are up and running, so they don’t need help in that department. They’re pretty confident they know the software inside out, too, and say advice regarding tips and tools isn’t required.
But for the team at Pytha Partners, a PYTHA Technical Service Agreement is part of a ‘big picture’ strategy that will ensure PYTHA users continue to get the most out of their design and manufacturing software – today and in the future. We’ve listed our top four reasons for continuing your Technical Service Agreement, and encourage you to consider how these value-adds will benefit you and your bottom line:
- Souped up support – today, tomorrow and when you need it the most
You may not have used our support services yet, and you may not need them tomorrow. But when you upgrade your gear and need to reformat your software, or have an internal glitch that is holding you up (and costing you money!), you’ll want to know that the Pytha support team is skilled, capable and ready to take your call. Your investment in a Pytha TSA secure the best people, and keep our service and support onshore and ready for you when you’ll need us the most!
- Identifying bugs – AND FIXING THEM!
Pytha Partners Australia is your direct line to the developers of this software; if something about the system is ‘bugging’ you, our support team will take your troubles straight to the top! For many PYTYHA users, the willingness of PYTHA’s German Headquarters to take on feedback and respond accordingly has been a key advantage. An active TSA gives you direct access to our techies, and if they can’t work out a way to ‘scratch your itch, they’ll take it to PYTHA immediately.
- In-version updates to keep you up to speed and on the go
When the PYTHA Headquarters can identify and remedy bugs, their in-version updates with fixes, patches and minor enhancements will come straight to you. Your active TSA will ensure your software is always up to date and operating at its peak potential – and you won’t ever feel like you’re missing out on updates.
- Bonuses, benefits and being part of the big picture!
Like you, we’re big on value, and we want to make sure your investment in a Pytha TSA offers genuine, ongoing returns. With an active Agreement, you’ll have access to a bundle of bonuses and benefits that will help you and your team operate as effectively (and proficiently) as possible, and get you well on your way to becoming a ‘PYTHA Pro’. Your TSA includes exclusive discounts to training events, and access to our user forums, webinars and other ‘member only’ opportunities. You’ll also be offered impressive discounts on technical libraries designed to optimise your efficiency, and be the first to know about new library resources.
Are you ready to join our community and become a ‘PYTHA Pro’? Are you keen to start taking advantage of the support and bundled bonuses we’re offering?
If you haven’t received your support agreement yet, you’ll be hearing from us shortly, and we look forward to bringing you in to the fold of our active PYTHA community.
Need more information? Contact Pytha Partners today.